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Portal:Cloud VPS/Admin/Runbooks/NovafullstackSustainedFailures

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The procedures in this runbook require admin permissions to complete.

Error / Incident

The nova-fullstack tests have been failing for some time

This happens when there's an error in the creation and/or deletion of the nova-fullstack VM. To see the logs, you have to login to the instance that triggered the alert (if you are looking at the https://alerts.wikimedia.org, it is shown as a blue tag). For example cloudcontrol1003:

Debugging

For debugging instructions follow Portal:Cloud_VPS/Admin/Runbooks/NovafullstackSustainedLeakedVMsEqiad, it's quite related and the debugging is the same.

Support contacts

Usually anyone in the WMCS team should be able to help/debug the issue, the main subject matter expert would be Andrew Bogott.

References

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